Terms & Conditions – DOSHTEC NEON

1. General

By placing an order on our website, you agree to these Terms & Conditions. DOSHTEC NEON reserves the right to update or modify these terms at any time.

2. Products & Customization

All neon signs are made to order. Product images are for reference only. Slight variations may occur due to customization and production methods.

3. Production Time

Standard production time is 2–3 business days. Complex designs (e.g., UV print, infinity mirror) may require additional time.

4. Shipping & Delivery

We primarily ship via UPS for fast and reliable delivery. Estimated delivery time is 3–5 business days. During peak seasons (e.g., Black Friday, Christmas), delays may occur due to carrier congestion.

5. Duties & Taxes

  • Orders shipped to the United States and most European countries are tax-inclusive — no additional import fees required.

  • For a few regions, import duties or taxes may apply and are the responsibility of the recipient.

  • Customers may consult our team before placing an order to confirm tax handling for their country.

  • Personal orders are declared as gifts to simplify customs clearance.

  • Business orders may require the recipient company to assist with local customs procedures.

6. Returns & Refunds

Due to the custom nature of our products, we do not accept returns unless the item arrives damaged or significantly different from the approved design. See our Refund Policy for details.

7. Intellectual Property

All designs, images, and content on this website are the property of DOSHTEC NEON. Unauthorized use is prohibited.

8. Contact

📧 service@doshtecneon.com 📞 +86-173-3319-4161