As it is a customized product, we need to confirm all the details before placing an order. We do not accept returns or refunds for change-of-mind or incorrect orders once production begins.

Refunds & Replacements Are Available If:

• The item arrives damaged or defective

• The product is significantly different from the approved design

What to Do:

• Contact us within 3 days of delivery

• Provide photos and order number

• We’ll offer a replacement or refund, depending on the case

Note:

• Shipping delays due to carriers or customs are not eligible for refund

• For international orders, we handle customs clearance as gift shipments for personal orders

• Business orders may require recipient cooperation for customs clearance